« 第389話 フィリピンへ小包(2) | Main | 第390話 厄介な税関 »

September 28, 2010

第389話 フィリピンへ小包(3)

 翌日、局の部長氏から連絡があり、正しく彼に流れが伝わっているのかを確認すべく、まずは「あなたは今回の経緯を担当からどのように聞いてますか?」と質問。部長氏は「荷物がなかなか相手先に届かず、お客様がお困りだと伺っておりますが、ちょっとこちらからはどうしようもないというのが実情です。…」

 そーら来た。「あなた、それ以上の経緯を、特に私が問題提起した2点について、何も聞いてないんですね。そうやって耳の痛い話を伏せて社内で情報伝達している、そういうところが民間企業になり切れない理由なんですよ。いいですか、じゃあもう一度言いますよ。…………。もうこの品物は紛失されているかも知れない。ましてや時間がかかって出てきても、もう意味がないってことだってあり得るでしょ?もういいから、責任を持って品物を戻してください。いいですね。」

「荷物を戻す手続きは致しますが、万一、紛失なり破損なりあった場合は規定内の補償になります。」

「その間の現地とのやり取りの通信費はどうなりますか?また、これ程遅延し、挙句毀損したとなると、その品物事態の機会損失はどう評価されますか?」

「いや、そういうのは、ちょっと…。…あのー、こちらから最寄りの集配局の管理者をお宅様に伺わせますので、そこでまた相談していただけますか…。」 

 後日、日本郵便の最寄りの集配局から電話があり、「再度確認した結果、配達局のラプラプで保管中で引取りを待っている状態」と連絡があった。そして「もう状況はよく理解しておりますので、返却された荷物を確認したうえで、どうするか御相談にお伺いさせてください。」となった。「機会損失とか、通信費のご請求は受け付けられませんが、送った品物の値段については伝票上の価格にかかわらずお客様の方で決めて書き込んでください。」ということになった、というのが結末である。

 

|

« 第389話 フィリピンへ小包(2) | Main | 第390話 厄介な税関 »

Comments

hahaha...SAL便でBohol迄、2カ月かかって到着しました。箱には大きな穴があったようですが、中身が抜かれたかどうかは不明です。
日本郵便の「料金・日数を調べる」で計算すると2から3週間で届くことになるんですけどねえ。
ちなみにEMSだとお届け日数は2日と出ますが、実際に届くのは1カ月以上先でしたね経験では。
きっとニノイアキノ国際空港にはその日数で着くということでしょうかね?

Posted by: d-tan | October 01, 2010 at 03:44 PM

こんにちは、d-tanさん。
そうですか、2か月でも取り敢えずは届いたのですね!それは凄い!
どうやらマニラから集配局までは早いようで、日本の郵便局を出て、EMSなら3~4日後には着いているようです。問題は地方のPost officeのようです。鼻歌混じりにチャランポラン仕事している光景は想像できますね。

Posted by: 富嶽庵 | October 02, 2010 at 10:32 AM

Hello there, I found your blog by way of Google whilst looking for a similar subject, your website came up, it appears to be like great. I have bookmarked it in my google bookmarks. Hello there, just changed into alert to your weblog thru Google, and located that it is truly informative. I'm going to watch out for brussels. I will appreciate in case you proceed this in future. Many folks will probably be benefited from your writing. Cheers!

Posted by: best dating sites | December 19, 2014 at 05:13 AM

I like it when people come together and share thoughts. Great blog, stick with it!

Posted by: best dating sites | December 19, 2014 at 06:23 PM

Good day! This post couldn't be written any better! Reading through this post reminds me of my good old room mate! He always kept talking about this. I will forward this article to him. Fairly certain he will have a good read. Many thanks for sharing!

Posted by: best dating sites | January 13, 2015 at 01:01 PM

I really like your blog.. very nice colors & theme. Did you create this website yourself or did you hire someone to do it for you? Plz answer back as I'm looking to design my own blog and would like to know where u got this from. thanks a lot

Posted by: Best Dating Sites | January 15, 2015 at 05:58 AM

Thank you for another fantastic article. The place else may just anyone get that type of information in such an ideal approach of writing? I have a presentation subsequent week, and I'm at the search for such info.

Posted by: best dating sites | January 20, 2015 at 12:15 AM

Hello There. I found your blog using msn. This is a very well written article. I will make sure to bookmark it and return to read more of your useful info. Thanks for the post. I will certainly return.

Posted by: best dating sites | January 25, 2015 at 11:13 PM

Hello, this weekend is fastidious in support of me, because this occasion i am reading this fantastic informative post here at my home.

Posted by: piropos para mujeres hermosas | January 29, 2015 at 06:17 AM

you are in reality a just right webmaster. The web site loading pace is incredible. It kind of feels that you are doing any distinctive trick. In addition, The contents are masterpiece. you have done a wonderful process in this topic!

Posted by: payday Loans no credit check | February 10, 2015 at 03:41 PM

Very good article, I'm going to spend more time learning about this topic.

Posted by: http://charityhpo06446.bligoo.com/everything-you-ought-to-know-about-vitamins-and-minerals-20 | August 28, 2015 at 05:44 PM

Likewise, this falls into the blood stream, some of the prostate and urinary urgency can be a transition from healthcare to good recovery. For someone, it is important to constantly be moving in the entertainment industry question?

Posted by: https://www.google.com | September 01, 2015 at 10:06 AM

Speaking to Collider, he said, "getting to do anything like this for me is really cool. Swirl and gambling mythologies continue to rise as the kids try to uncover the mysteries of their plight. Of course, we can also expect new maps, new game modes and maybe, the Map Editor.

Posted by: maze runner 2 full movie | September 01, 2015 at 11:58 AM

I do not got down to annoy folks for no good motive.

Posted by: Message in a bottle - Wikipedia, the free encyclopedia | September 05, 2015 at 12:19 AM

Here we will share 7 things we look forward to in Blizzcon 2015 November 6 and 7, including Hearthstone, Star - Craft II, Heroes of the Storm and World of Warcraft e-Sport, and of course the news for Blizzard games will be updated. Attribute compression Enter the WLK copy of the character level compression to 80, and pack until 160 (down from the previous 175). Also, laughter truly is good medicine, so discover a way to chuckle - view a comedy, read some thing funny, chuckle with a buddy, perform a game with your children, or what ever works for you.

Posted by: mazerunnermovie.net | September 06, 2015 at 04:10 PM

Woah! I'm really loving the template/theme of this blog. It's simple, yet effective. A lot of times it's very difficult to get that "perfect balance" between superb usability and appearance. I must say that you've done a great job with this. Also, the blog loads extremely fast for me on Firefox. Excellent Blog!

Posted by: buy more followers on instagram | September 16, 2015 at 09:13 PM

HDMI cable specification does not define a maximum cable length, but due to attenuation there is a limit as to how long a HDMI lead can successfully transmit the signal. The answer to the above lies in what these cables can do for one. Running, swimming, throwing, and swinging all involve some rotation through your body.

Posted by: http://jobs-personalberatung.com | September 25, 2015 at 02:58 PM

I have been surfing online greater than three hours lately, but I by no means discovered any interesting article like yours. It is beautiful value sufficient for me. In my opinion, if all website owners and bloggers made excellent content material as you did, the web will be much more helpful than ever before.

Posted by: how to get instagram followers without following app | September 29, 2015 at 10:04 AM

Post a comment



(Not displayed with comment.)




TrackBack

TrackBack URL for this entry:
http://app.cocolog-nifty.com/t/trackback/91498/49586634

Listed below are links to weblogs that reference 第389話 フィリピンへ小包(3):

« 第389話 フィリピンへ小包(2) | Main | 第390話 厄介な税関 »